Greg Ellis

If your Buckle Credit Card is lost or stolen, call Comenity Bank at: 1.888.427.7786 TDD/TTY 1.800.695.1788.    Buckle Credit Card Accounts are issued by Comenity Bank.

Buckle Card statements no longer display Buckle Rewards points. You can view your points balance once logged into Buckle.com or on the Buckle app.

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Yes. If you opt to use your own shipping label to return items to Buckle, it's important to understand that Buckle is not liable for that shipment as it falls outside of Buckle's RMA process, which...

Please contact us at guest.services@buckle.com or (800) 607-9788 and provide the confirmation number or destination email and a representative will assist you. 

Yes! If you choose to ship items from multiple orders in the same package, please be sure to include the packing slip for each order.

Orders placed before 12:00 pm CT (Monday–Friday) will be processed for shipment the same day (excluding holidays).   When your order includes a gift card and merchandise, the gift card will be incl...

The email address entered may have been incorrect or it may have ended up in the spam or junk folder by mistake. Please verify that it was not delivered to one of these folders and that the informa...

To move up tiers, you will need to increase your net purchases amount. To be a Premier+ cardholder, you will need to have $1000 in net purchases for the calendar year. 1    1Spend $1000 January-Dec...

Yes! All in store purchases and orders placed on Buckle.com that are eligible for return will be located in the 'My Account' section on Buckle.com.